{"id":3765,"date":"2024-11-17T16:02:08","date_gmt":"2024-11-17T12:32:08","guid":{"rendered":"https:\/\/womenea.ir\/selling-to-rude-customers\/"},"modified":"2024-11-17T16:02:08","modified_gmt":"2024-11-17T12:32:08","slug":"selling-to-rude-customers","status":"publish","type":"post","link":"https:\/\/womenea.ir\/en\/selling-to-rude-customers\/","title":{"rendered":"Selling to rude customers\u201d"},"content":{"rendered":"<p>\ud83d\udd38 <strong>Tim Connor writes in the book <\/strong><em><strong>91 Common Mistakes Salespeople Make<\/strong><\/em><strong>: New salespeople are usually given their first piece of advice: \u201cYou must break the ice and build rapport with the customer before entering serious negotiation; otherwise, you won\u2019t gain their trust or be able to sell anything.\u201d<\/strong><\/p>\n<p>\ud83d\udd39 <strong>This is true in most sales negotiations, and we should not jump straight into presenting our product or discussing our topic without first creating a friendly connection with the customer.<\/strong><\/p>\n<p>\ud83d\udd39 <strong>However, some customers simply do not allow any personal connection.<\/strong> They do not want jokes or small talk to change the atmosphere. These customers want a serious negotiation, and their goal is not friendship\u2014they only want their problem solved and their need fulfilled.<\/p>\n<p>\ud83d\udd39 <strong>So with these customers, we must avoid the mistake of continuing to joke or push for friendliness.<\/strong> Instead, we should quickly shift our approach and say: \u201cBefore I recommend the best product for you, may I ask you a few questions first?\u201d<\/p>\n<p>\ud83d\udd39 <strong>This method has two main advantages:<\/strong><\/p>\n<p>\u25fd\ufe0f <strong>1. It helps us steer the meeting toward a formal atmosphere and prevents the customer from becoming irritated.<\/strong><\/p>\n<p>\u25fd\ufe0f <strong>2. It helps us encourage the customer to share information by asking the right questions, showing them that we are professional salespeople\u2014and therefore someone they can trust.<\/strong><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd38 Tim Connor writes in the book 91 Common Mistakes Salespeople Make: New salespeople are usually given their first piece of advice: \u201cYou must break the ice and build rapport with the customer before entering serious negotiation; otherwise, you won\u2019t gain their trust or be able to sell anything.\u201d \ud83d\udd39 This is true in most [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3766,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[94],"class_list":["post-3765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-tim-connor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Selling to rude customers\u201d - \u0627\u0646\u062c\u0645\u0646 \u0632\u0646\u0627\u0646 \u0627\u0642\u062a\u0635\u0627\u062f\u06cc \u0633\u0627\u062e\u062a\u0645\u0627\u0646\u06cc<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/womenea.ir\/selling-to-rude-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Selling to rude customers\u201d - \u0627\u0646\u062c\u0645\u0646 \u0632\u0646\u0627\u0646 \u0627\u0642\u062a\u0635\u0627\u062f\u06cc \u0633\u0627\u062e\u062a\u0645\u0627\u0646\u06cc\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udd38 Tim Connor writes in the book 91 Common Mistakes Salespeople Make: New salespeople are usually given their first piece of advice: \u201cYou must break the ice and build rapport with the customer before entering serious negotiation; 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