“Is it better to be loved or feared?”

🌟 Psychological findings show that two factors—warmth and power—explain more than 90% of the variation in our positive or negative impressions of people around us. Which one is better?

🌟 Most leaders today emphasize their power, competence, and authority in the workplace; however, this approach is mistaken. Leaders who display power before building trust risk triggering fear—and consequently, dysfunctional behavior.

🌟 In a study of 51,836 leaders, only 27 of them ranked in the bottom quartile for likability and the top quartile for overall effectiveness. In other words, the likelihood that a highly disliked manager is also considered a highly effective one is one in two thousand. So: connection first, leadership second.

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