You have two options: talk to strangers or withdraw into yourself. Which one do you choose

🔺 Imagine you are on a train. Strangers are sitting around you. You want to have the most enjoyable experience possible from the ride, and you have two options: talk to strangers, or withdraw into yourself. Which do you choose?

🔺 For most of us, the answer is clear: we withdraw. Who has the patience to talk to strangers we know nothing about? They might bore us. Besides, maybe we want to get some work done, or listen to music, a podcast, something.

🔺 The act of predicting what will make us happy is called affective forecasting in psychology. We are constantly predicting how all sorts of big and small things in life will make us feel.

🔺 Researchers at the University of Chicago turned a commuter train into a laboratory for affective forecasting. They asked passengers to predict which of the two options would give them a more positive experience. Then they instructed one group to talk to a stranger and the other group to remain silent and isolated.

🔺 At the end of the ride, passengers were asked how they felt about the trip. Before departure, most predicted that talking to a stranger would be unpleasant and that withdrawing into themselves would be much better. But the actual experience proved otherwise.

🔺 Most passengers who struck up conversations reported a positive experience and said their train ride was better than usual. Even those who normally spent train time working said their productivity was not reduced by chatting with strangers.

🔺 Many studies like this show that humans are poor at affective forecasting—not only in short‑term situations like this train experiment, but in the long term as well. And this weakness seems to be most pronounced when predicting the benefits of human connection. One important reason is the undeniable fact that human relationships are often messy and unpredictable.

🔺 The issue is not necessarily that we are introverted, but that we sometimes want to avoid the potential chaos of interacting with others. Yet we tend to overestimate that chaos and underestimate the benefits of human connection: we focus too much on potential costs and dismiss the potential benefits as trivial or nonexistent.

📕 The Good Life by Robert Waldinger

When a key employee suddenly leaves the company, what can we do to minimize the damage?

💎 Imagine one of the company’s key employees suddenly resigns without notice, leaving your team in the middle of an operational crisis. As a manager, how can you redistribute their responsibilities without overburdening others and keep things moving forward?

🔹 Be transparent first Immediately share the situation with the team. Explain what has happened and outline your plan to fill the gap. This transparency reassures team members that you are in control and managing the situation.

🔹 Highlight opportunities Tell the team that although the workload may temporarily increase, this can be a valuable opportunity for growth and learning. For example, ask: “Ali is leaving—who would like to take on some of the tasks he handled?” This positive framing can boost motivation.

🔹 Engage HR quickly Act fast and ask the HR team to post a job opening. This shows the team that the situation is not permanent and that a new hire will join soon.

🔹 Seek input from the team Ask employees what qualities they think the right candidate should have. They may know someone suitable, or even be ready themselves to step into the role.

💭 Remember: The most important thing is to keep the team calm and reassure them that this is only a temporary phase. With good management, a sudden departure does not have to become a crisis, nor negatively affect morale and productivity.

The importance of having a purposeful reward system in organizations

💎 Stephen Robbins, in his book 53 Principles of Managing People, writes: One management consultant, who specifically studied the management of military forces, noticed that police officers during their shifts would get into the car assigned to them every morning, drive to the highway of their mission, and spend the entire workday driving back and forth along that highway.

🔹 Clearly, this aimless patrolling had little to do with the core duties assigned to the police.

🔹 In his review, the consultant realized that the performance and efficiency of police officers in that city were measured by the distance they drove each day.

🔹 As a result, officers drove long distances back and forth daily, without making any meaningful contribution to public safety.

🔹 This real story reminds us that when we evaluate and reward employees in a stereotypical way, and forget to reward the behaviors we truly value, employees eventually turn to superficial and routine behaviors.

🔹 Consequently, despite offering various and even abundant rewards, we find that employees lack motivation for major tasks and keep themselves busy with trivial, everyday work.

🔹 In such situations, we must always seek to change the organization’s reward system, knowing that even small adjustments can lead to extraordinary results.

🔹 The importance of reward systems became even clearer to me when one of my wealthy relatives told his adopted son: “Don’t worry about making money! When I die, all my wealth will be yours.”

🔹 As it happened, this relative lived for a very long time, and throughout his old age he never understood why his adopted son had no interest in preserving his health.

🔹 When he brought this up with me, I replied: “Because you are rewarding your son for your death, not for your life.”

How should we deal with narcissistic personalities in the workplace?

💎 In the workplace, these individuals display patterns of “grandiosity, entitlement, need for admiration, lack of empathy for others, and expecting abundant praise even without making any particular effort.” They usually evaluate their performance as better than it actually was.

◀️ But how can we stay out of trouble with such people?

🔺 Give a little recognition to their personality. This does not mean flattery. It helps improve mutual relations and reduces the trouble they may cause.

🔺 Before criticizing them, acknowledge their good performance so they don’t become defensive and block the path to correcting their behavior.

🔺 If they truly deserve praise, compliment them in front of others. Narcissists respond well to recognition and social approval in the workplace.

When should you burn the bridges behind you?

💎 In the world of work, the advice “don’t burn your bridges” emphasizes maintaining relationships with others, even after leaving a company or saying goodbye to a boss or colleagues. Yet sometimes destroying those bridges is not only necessary, but a strategic career move. While keeping connections may leave many doors open, staying in toxic or fruitless relationships can be more harmful than beneficial.

◀️ The impact of toxic relationships Toxic connections drain your energy and limit opportunities. Research published in Leadership Quarterly shows that individuals who remain in toxic relationships with bosses, colleagues, or even mentors experience higher levels of stress and therefore cannot properly recognize or seize opportunities. Clearly, if a relationship undermines and damages your growth, ending it is the healthiest decision.

◀️ Ethics demand clean relationships A person’s reputation is often shaped by their associates. If a professional relationship leads to unethical behavior, continuing it will be damaging. Professionals should avoid maintaining ties with corrupt bosses, dishonest partners, and toxic colleagues. Studies show that those who distance themselves from unethical networks are seen as principled and more trustworthy. Cutting such ties is essential to preserving your character and career future.

◀️ Issuing a bold statement There are moments in a career when publicly and clearly breaking off a toxic relationship sends a powerful message. Leaders who openly separate themselves from toxic work cultures or harmful businesses often gain high levels of respect and credibility. Leaving a toxic environment in silence means reinforcing a broken system. But publicly burning such bridges is like issuing a clear statement of your values.

🔹 If a former employer or colleague does not respect your boundaries, damages your reputation, or undermines your career, maintaining that relationship has no value. Instead of trying to repair it one‑sidedly, invest in supportive professional networks.

💭 The key point in cutting old ties is to do it intentionally and ensure that every step forward leads you toward a stronger, healthier, and more professional network.

“How to identify true leaders?

💎 To identify great leaders in an organization, you don’t need to examine résumés or rely on outward confidence. You only need to ask one simple question: “When was the last time you attended a leadership training program?”

🔹 Research shows that the most effective leaders are those who consistently strive for personal growth: they read books, attend workshops, seek feedback, and understand that leadership is a muscle that must be strengthened.

🔹 In contrast, weaker managers show little interest in learning. They consider themselves beyond the need for training, and this belief becomes their main obstacle. The Dunning–Kruger effect has proven that those with the least skill often have the most confidence and remain unaware of their weaknesses.

🔹 Studies reveal that many managers lack critical leadership skills such as managing hybrid teams, reducing burnout, and dealing with difficult personalities, yet they believe they are competent. Meanwhile, high‑level leaders are eager to learn. They see feedback as an opportunity for growth, not a threat to their position.

🔹 For HR managers and decision‑makers: review the attendance lists of last year’s training programs. Who volunteered for training, mentoring, or reading? These individuals are likely the effective leaders who will shape the future of the organization.

🔹 Strong leaders learn not out of weakness, but from mental strength. Like professional athletes, they know that to maintain peak performance, constant practice is essential. For them, training is a necessity, not a luxury.

🔹 Excellent leadership can be learned—but only by those willing to sit in the classroom. So if you want to recognize true leaders, instead of checking appearances and résumés, ask this question: “When was the last time you trained?”

“The path to great success

💎 Brian Tracy, in his book 100 Laws of Business Success, writes: Some time ago, after a seminar in Minneapolis, a businessman shared an interesting story with me. He said: “I grew up in a farming family and spent most of my life in a small town outside Minneapolis.”

🔹 “Until eight years ago, when I attended one of your seminars with a friend, I had never heard about goal‑setting.”

🔹 “After that seminar ended, I went home, wrote down my big and small goals on a sheet of paper, prepared a comprehensive plan to achieve them, and immediately took action.”

🔹 “Since that day, I have done something every single day to get closer to my goals, and in eight years my income has increased by more than one thousand percent.”

🔹 After hearing this, Tracy asked him to share the secret of his remarkable success with the audience. He went on stage and said: “When you set goals and plan regularly every day, and then take immediate action, you achieve results that astonish you. In this way, within one to two years you reach goals that under normal circumstances would take five to ten years.”

“Sleep before making important decisions!

💎 Robert Gunther, in his book 53 Principles of Decision Making, writes: The advice to get enough sleep before making important decisions may sound like grandmotherly wisdom, but in reality, many researchers have confirmed this traditional counsel.

🔹 Studies show that students who sleep adequately before an exam—even if they study less than others—ultimately achieve better grades.

🔹 These studies remind us that sleep deprivation can lead to disastrous decisions. For example, the nuclear accident in Pennsylvania occurred during a night shift. Likewise, some NASA managers involved in the Challenger project, whose decisions led to the shuttle’s crash, had not slept properly for 72 hours before the launch.

🔹 Research by U.S. police also shows that after about 22 hours of sleep deprivation, the body’s motor system and muscles behave as if the blood contained 8% alcohol.

🔹 That is why Dr. David Dinges, head of the Department of Sleep and Sleepiness at the University of Pennsylvania, says:

Persuasion through storytelling

💎 Kevin Hogan, in his book 53 Principles of Persuasion, writes: Using stories is one of the most powerful tools for influencing an audience. Storytelling as a means of persuasion requires applying various techniques, some of which include:

◽️ 1. Never tell a story without a purpose Before telling a story, ask yourself: What is my intention? What is the main message? Am I telling this story just to entertain, or do I have a specific goal? How does the story help me achieve my objective in the conversation? Remember, some people tell stories simply to be liked, which is not a good goal and has little impact.

◽️ 2. Pay attention to audience feedback Unfortunately, many people get so caught up in talking that they fail to notice when the listener’s attention has drifted. Always watch for verbal and non‑verbal feedback, and be careful not to bore or tire your audience with overly long stories.

◽️ 3. What you say is not always what the audience hears People interpret stories based on their own beliefs, values, and interests. It is very possible that their understanding of the story does not match your intended meaning. Therefore, before telling any story, consider the listener’s perspective and ensure the story will lead to the outcome you want.

◽️ 4. A good story is neither too short nor too long An effective story usually lasts about four minutes, and you can tell one roughly every half hour. In small groups, keep your story more concise, but in larger groups you can extend it to six or seven minutes.

“Do not involve everyone in goal‑setting

💎 Stephen Robbins, in his book 53 Principles of Managing People, writes: Modern managers, during their university studies, become familiar with the concept of “involving others in goal‑setting.” For example, Peter Drucker considered involving others in determining organizational goals essential, calling it management by objectives.

🔹 As a result, over the past 40 years, unilateral and authoritarian management has declined, giving way to participative management.

🔹 Yet, when faced with research findings in this area, you may be surprised. These studies show that there is little difference between goals set by a manager alone and goals set with employee participation.

🔹 In fact, research indicates that participative goal‑setting has only a minor impact on employee performance, commitment, and motivation.

🔹 Therefore, in some situations, goals set collaboratively are executed better, while in other situations, goals set solely by the manager and communicated to employees yield better results.

🔹 This raises the question: why don’t people try harder to achieve goals when they are involved in setting them?

🔹 The answer lies in certain conditions that are essential for participative management to be effective. For participative management to work, sufficient time must be allocated to the process.

🔹 Moreover, the issues in which employees’ opinions are sought must align with their interests and benefits.

🔹 In addition, the employees themselves must possess adequate intellectual, academic, experiential, and skill levels.

🔹 The reality is that these conditions are absent in many workplaces. That is why many employees prefer their share in the organization to be doing the work rather than participating in setting goals.