“The Challenge of Freedom of Expression in Businesses
In today’s world, businesses constantly encourage employees to speak up, fully aware of the many benefits—from early problem detection to increased innovation. Yet what is often overlooked is that speaking up requires courage, and such courage does not easily emerge in rigid, hierarchical workplaces.
🔹 In most organizations, there is no clear mechanism for expressing criticism or suggestions; and even when such mechanisms exist, trust in them is low. The result? People prefer to stay silent, or at best, share their thoughts anonymously and quietly. This means we are still far from achieving genuine freedom of expression within organizations.
🔹 Many managers fail to realize that freedom of expression is not just a slogan or a public‑relations tool; it is a real competitive advantage. An organization that listens to diverse perspectives and does not fear disagreement can identify challenges earlier and act more creatively.
🔹 But when this environment is absent, concerns are not voiced through official channels; instead, they spill over into social media and public platforms—places where neither crises can be controlled nor trust easily rebuilt. Silence inside the organization amplifies the noise outside.
This phenomenon can be observed at three levels:
◽️ Ideal Level A space where employees share their views with psychological safety, and innovation thrives.
◽️ Minimal Level Tools like suggestion boxes exist, but mainly to reduce legal risks rather than to foster a culture of dialogue.
◽️ Critical Level Public whistleblowing due to complete distrust in internal organizational processes.
🔹 What threatens businesses today is not only corruption or discrimination, but also indifference toward social and environmental responsibilities—issues that often create deep dissatisfaction among employees and directly lead to protest and whistleblowing.
💭 The solution? Transparency, genuine listening, explaining decisions, and creating a safe environment for dialogue. When employees feel that their perspectives are heard and understood, they not only become more motivated but also more committed to the company’s values.
📕 Adapted from Higher Ground by Alison Taylor


